Privacy Policy

At Penryn Plastics Panels, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or make use of our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you visit our website or use our services:

  • Personal Information: Name, Email address, Phone number, Shipping address, Billing address.
  • Non-Personal Information: Browser type and version, Device type, IP address, Pages visited and the time spent on them, Referring website URLs.
2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services: This includes processing orders, providing customer support, and improving user experience.
  • To communicate with you: We may send you newsletters, promotional emails, and updates about your orders or our products.
  • To personalize your experience: Tailoring content and offerings based on your preferences and browsing behavior.
  • To comply with legal obligations: Such as responding to lawful requests from authorities and enforcing our policies.
3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These include encryption, firewalls, and secure servers. However, please note that no method of transmission over the Internet is 100% secure, and while we strive to protect your personal data, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. These third parties include:

  • Payment processors
  • Shipping and delivery companies
  • Customer service providers
  • Legal or regulatory authorities when required by law
5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect data on website traffic. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect some features of our website.

6. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

  • Access: You can request to see the data we have about you.
  • Rectification: You can request correction of inaccurate or incomplete data.
  • Erasure: You can request deletion of your personal data.
  • Restriction: You can request that we limit the processing of your data in certain situations.
  • Portability: You can request to receive your data in a machine-readable format.
  • Objection: You can object to the processing of your data for specific purposes.

To exercise any of these rights, please contact us at info@penrynplasticspanels.co.uk.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. Please review their privacy policies before submitting any personal data.

8. Children’s Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting an updated version on our website and updating the “Last Updated” date.